Torq Trust Center

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At Torq, we understand the challenges facing front-line security teams, who are often overwhelmed as the number of security events continues to rise within increasingly complex environments.

Our platform helps front-line teams and CISOs by delivering lightweight, modern security automation that is easily integrated with their existing tools set, and flexible enough to seamlessly scale as organizations’ needs change.

Welcome to Torq's Security Trust Center. Built with a security mindset from the foundation up, Torq platform and its operations comply with the industry-leading standards. Our operations are monitored continuously to ensure that all controls are enforced at all times.

Use this portal to learn about our security posture and request full access to our security documentation.

Email us at security@torq.io if you have any additional questions not answered by this Portal.

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Documents

Network Diagram

Knowledge Base (FAQ)

    Torq does not engage subcontractors to provide technical support to our customers?
    Describe your anti-bribery and corruption policies and any measures in place to ensure compliance with the Foreign Corrupt Practices Act (FCPA) or similar legislation
    How long the data is retained?
    Where is the physical location of Torq's cloud? (Which country/state/availability region are you running in?)
    Please elaborate on your Physical Access Policies/Procedures?
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Torq Trust Center Updates

Torq internal response to XZ Utils (CVE-2024-3094) Vulnerability

VulnerabilitiesCopy link

Torq conducted a thorough investigation of the recently identified vulnerability CVE-2024-3094 and we found no indication of exposure or risk.

Torq utilizes open-source, IaC, Container AppRisk, SAST and SCA tooling as part of our standard practices to detect vulnerabilities within its SDLC.

Published at N/A

SOC 2 + HIPAA for February 1, 2023, to January 31, 2024

ComplianceCopy link

Recent SOC 2 + HIPAA report is available for download

Published at N/A

Torq internal response to Leaky Vessels (CVE-2024-21626, CVE-2024-23651, CVE-2024-23652 and CVE-2024-23653)

VulnerabilitiesCopy link

Torq has conducted a thorough investigation of the four recently identified vulnerabilities (CVE-2024-21626, CVE-2024-23651, CVE-2024-23652,CVE-2024-23653) dubbed "Leaky Vessels", and we have not found any indication of compromise.

Torq utilizes open-source, IaC, Container AppRisk, SAST and SCA tooling as part of our standard practices to detect vulnerabilities within its SDLC. During scan results, a CVE-2024-21626 RunC false positives results were detected. The runC library is indirectly included as part of the docker client that is added to specific Torq workloads. This is a false positive case as Torq do not use WORKDIR within its Dockerfile.

Torq is working, however, to update the indirect version to remove the false positives showing up on the scans.

Published at N/A

Sub processors changes

SubprocessorsCopy link

Torq has started engaging with LearnUpon for its Learning management platform (Replacing Eduflow). Torq has started engaging with Zendesk for its Customer support platform (Replacing Jira Service-Desk).

Published at N/A

Onboarding a new sub processor - WP Engine

SubprocessorsCopy link

Torq has started engaging with WP Engine (https://wpengine.com/) as hosting for its commercial website (torq.io). Additional information can be found in the Torq Sub-processor Due Diligence paper.

Published at N/A

If you need help using this Trust Center, please contact us.

If you think you may have discovered a vulnerability, please send us a note.

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